Privacy Policy

Effective Date: February 11, 2025
Last Updated: February 11, 2025

1. Introduction
Welcome to Jalagrine! We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website, services, and book trips with us.

2. Information We Collect
We collect the following types of information:

  • Personal Information: Name, email address, phone number, passport information, payment details, and any information necessary for trip bookings.

  • Booking Information: Travel preferences, dietary restrictions, emergency contacts, and other relevant details for organizing your trip.

  • Technical Data: IP address, browser type, device information, and website usage data collected through cookies.

  • Marketing Preferences: Your preferences for receiving promotional materials and trip updates.

3. How We Use Your Information
We use your information to:

  • Process and manage bookings, payments, and travel arrangements.

  • Provide customer support and respond to inquiries.

  • Improve our services, website functionality, and user experience.

  • Send marketing communications, promotional offers, and trip updates (you can opt out anytime).

  • Comply with legal obligations and enforce our terms.

4. Sharing of Information
We may share your information with:

  • Third-Party Service Providers: Payment processors, accommodation providers, local experience hosts, and other partners involved in organizing trips.

  • Legal Authorities: If required by law, to protect our rights, or to comply with legal obligations.

  • Marketing Partners: Only with your consent for promotions or collaborations.

5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

6. Data Security
We implement security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no online system is 100% secure, so we encourage you to take precautions.

7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:

  • Access and obtain a copy of your data.

  • Request correction or deletion of your data.

  • Object to the processing of your data for marketing purposes.

  • Withdraw consent for certain data uses.

To exercise these rights, please contact us at hello@jalagrine.com.

8. Retention of Data
We retain your information as long as necessary to provide our services, fulfill legal obligations, and resolve disputes.

9. International Data Transfers
As Jalagrine operates globally, your data may be transferred and stored in different jurisdictions. We ensure that necessary safeguards are in place to protect your data.

10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us
For any questions regarding this Privacy Policy, you can contact us at: hello@jalagrine.com